AlamartBD.com – Privacy Policy

1. What We Collect & Your Consent

At AlamartBD.com, your privacy and trust come first.
We may collect the following information to provide a better shopping experience:

• Your name, delivery address, phone number, and email.

• Payment details and order history.

We always ask for your consent before collecting data and clearly explain how it will be used.
You can choose not to share certain details, but please note that some features (like delivery tracking or payment processing) may not function properly without them.

2. Why We Use Your Data

We only use your personal information to:

• Deliver your orders smoothly and on time.

• Send updates, order confirmations, and service messages.

• Share discounts, special offers, or newsletters — only if you’ve opted in.

• Prevent fraud and ensure secure transactions.

• Comply with Bangladeshi laws and financial regulations.

• Improve our services and enhance your shopping experience.

3. How We Keep Your Data Safe

Your safety is our top priority.
We use modern security practices to protect your information:

• All transactions are SSL-encrypted and comply with PCI DSS security standards.

• We follow the Digital Security Act 2018 and perform regular security audits.

• Our team is trained in cybersecurity and data protection.

• Your personal details are never sold or shared publicly, and we only share them when required for service or legal reasons.

4. When We Share Information

We do not sell or trade your personal data.
We only share limited information with:

• Delivery partners – to deliver your products.

• Payment gateways – to securely process payments.

• Legal authorities – only when required by Bangladeshi law.

All third parties we work with are required to protect your information and use it only for legitimate purposes.

5. Your Rights as Our Customer

Under the Consumer Protection Act 2009 and the Digital Security Act 2018, you have the right to:

• Access the personal data we hold about you.

• Update or correct your information.

• Request deletion of your data (unless required to keep by law).

• Be notified immediately if any data breach occurs that affects you.

You can contact us anytime to exercise these rights.

6. Cookies & Tracking

We use cookies to understand your preferences and improve your browsing experience.

• You’ll always be informed when cookies are in use.

• You can accept or decline cookies through your browser settings at any time.
  Rejecting cookies may limit certain features of our website.

7. Children’s Privacy

Our services are intended for adults (18+).
If you are under 18, please use AlamartBD.com with the consent of a parent or guardian.
We do not knowingly collect personal information from minors.
If we ever identify such data, we will delete it immediately.

8. How Long We Keep Your Data

We retain your data only as long as necessary:

• Order & transaction records: 7 years (as required by tax and financial laws).

• Account information: Until deleted by you or inactive for 2 years.

• Marketing & promotional data: Until you unsubscribe.

After the retention period, your information is securely deleted or anonymized.

9. Updates to This Policy

If we make changes to this policy:

• We’ll notify you via email, SMS, or app notification.

• The effective date of the new policy will always be displayed on our website.

• Continuing to use our services means you agree to the updated terms.

10. Contact Information

For privacy-related questions, corrections, or data requests, contact us at:
info@alamartbd.com
www.alamartbd.com

Final Note

Your privacy = our promise.
We are committed to protecting your data and building your trust every step of the way.
At AlamartBD, your information stays secure — always.